Information and Terms About Donations

You can donate to Freemuse using the following third-party services:

  • Paypal
  • Stripe
  • Apple Pay
  • Google Pay
  • Vipps/MobilePay
  • Directly with your card (uses WooPayment/Stripe)

Donations are made to Freemuse, a non-profit organisation established under Norwegian law.

Terms and Conditions for Donations

Last updated: 19.08.2026

1. Introduction

By making a donation through this website, you agree to be bound by these Terms and Conditions. Please read them carefully before donating.

2. Nature of Donation

  • All donations are voluntary and given without expectation of any material return, goods, services, or other benefits.
  • No part of your donation constitutes a purchase or exchange transaction.
  • Donations are irrevocable once processed, except as described below.

3. Recurring Donations (Vipps/MobilePay)

  • You may choose to set up recurring (monthly) donations.
  • You may cancel your recurring donation at any time through the Vipps app under Subscriptions → My Payments.
  • Alternatively, contact us directly at freemuse [at] freemuse.org or through our contact form for assistance with cancellation.
  • Your donation will continue until actively cancelled, even if you delete the app or change your mobile device.
  • For instructions on how to cancel recurring payments, look further down on this page.

4. Tax Deductibility

Contributions to our organization are at the current moment not tax-deductible.

5. Payment Processing

  • We use third-party payment processors to handle all transactions.
  • Your payment information is handled securely in accordance with Payment Card Industry Data Security Standard (PCI DSS) requirements.
  • We do not store full credit card or payment details on our servers.

6. Privacy and Data Protection

  • We collect and process personal information only for the purpose of processing donations and communicating with donors.
  • Your data will not be shared with third parties except as necessary to complete the transaction or as required by law.
  • For more details, please see our Privacy Policy.

7. Cancellations and Refunds

  • Donations are generally non-refundable once processed.
  • If you believe an error has occurred, contact us at freemuse [at] freemuse.org within 5 days of your donation.
  • We reserve the right to issue refunds at our discretion in exceptional circumstances.

8. Limitation of Liability

  • We strive to ensure our donation system operates correctly, but we are not liable for technical failures, errors, or interruptions beyond our control.
  • Our total liability for any claims related to donations shall not exceed the amount donated by you.

9. Changes to These Terms

  • We may update these Terms and Conditions periodically.
  • Any changes will be posted on this page with an updated effective date.
  • Continued use of our donation platform after changes constitutes acceptance of the revised terms.

10. Contact Information

If you have questions about these Terms or your donation, please contact us.

 

Recurring donations (in Vipps/MobilePay)

You may start a recurring donation in Vipps/MobilePay. The payment will be processed monthly and last until you cancel it.

Cancel Your Donation

If you have set up a recurring donation through Vipps and wish to cancel it, follow these steps:
How to cancel your donation in the Vipps app:

  1. Open the Vipps app on your mobile phone
  2. Tap the menu (three lines) in the bottom right corner
  3. Select “Subscriptions” or “My payments”
  4. Find your subscription with us in the list
  5. Tap the subscription, then select “Cancel subscription”
  6. Confirm the cancellation
  7.  

Alternatively: Contact Us Directly

If you need help cancelling your donation, send us a email at freemuse [at] freemuse.org or through our contact form. We’re happy to help and will cancel subscriptions immediately upon request.

Important Information

  • Your donation continues until it is cancelled – even if you delete the app or change your mobile phone
  • The last donation will be charged the day before the next scheduled payment date
  • You will receive a receipt for each donation via Vipps